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Our People |
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Jackie Yap
Consultant |
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Planning and managing
change, including readiness
assessment and impact of
change analysis, identifying
and implementing change,
communication and training
plans on a regional scale
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Needs analyses, design of
training roadmaps and career
paths, integration of
competencies into the work
cycle
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Human Resource Development
and Training
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Change and Training
Manager in British
multi-national
company, partnering
with the Asia
project team in
building and rolling
out a common ERP
(enterprise resource
planning) system.
Her focus was on
doing a readiness
assessment and
impact of change
analysis as well as
identifying and
implementing change,
communication and
training plans for
South Asia, North
Asia and
Australasia.
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Competency
Development Manager
in a global IT
company and was
tasked with
operationalising a
set of core
competencies for an
Asia Pacific group.
She developed a
web-based
multi-rater
evaluation survey
and an online
development planning
tool as well as a
series of learning
and development
activities. She was
also part of the
Business Process
Group that was
responsible for
planning and
implementing new
processes and
systems for the
Support Services
division of Asia
Pacific.
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Human Resource
Development manager
for a multi-national
organisation with
responsibility for
the entire HRD and
training processes.
These include
conducting needs
analyses, designing
training roadmaps
and career paths,
overseeing
management
development and
skills training
programmes as well
as integrating
competencies into
the work cycle.
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She started her
career as a lecturer
and subject leader
at a local
polytechnic.
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From 1999 to 2002,
Jackie also served
as a Singapore
Quality Assessor for
SPRING Singapore,
and has assessed
three award-winning
companies. In 2002,
she led the
assessment team.
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Master’s
degrees
in
Organisational
Behaviour
and
Analysis
(Lancaster
University,
UK,
1994)
as
well
as
in
Adult
Education
(Oregon
State
University,
USA,
1985)
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